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CommentWire
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A leaked confidential Westpac briefing document has provided an interesting insight into the strategic planning of the bank's operations in Victoria. The document outlines an aggressive expansion plan, with Westpac looking to target Commonwealth Bank of Australia customers. Competition in this market is, therefore, set to heat up.
Published By Datamonitor
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18 Jul 2011 |
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Expert View
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The latest decision by Westpac to upgrade all of its gold credit cards to platinum cards reconfirms the direction of the credit cards product proposition, that platinum is the new gold. This strategy will allow card issuers to tap into extra revenue and increase customer acquisition in 2012; however, there may also be some negative effects on the Australian credit card industry.
Published By Datamonitor
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24 May 2012 |
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CommentWire
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Westpac has invigorated New Zealand's card market with the launch of its Debitplus Visa card. This should prove a shrewd move for the bank as schemed debit cards such as this have been very popular around the globe and similar success is expected in New Zealand. In addition, Westpac has reaffirmed its position of an innovative leader in the country's card market.
Published By Datamonitor
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23 Nov 2006 |
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CommentWire
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In the months following the announcement of the proposed Westpac/St.George merger, doubts regarding the deal have mounted, as market movements and customer sentiment have turned negative. Westpac is coming under increasing pressure to improve its offer, particularly as rumors of potential counter bids have emerged.
Published By Datamonitor
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03 Jul 2008 |
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Expert View
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Wells Fargo is launching a smaller mini-branch format that will allow it to operate in areas where normally sized branches are unviable. Reducing branch size will result in significantly lower operating costs. This means that banks can continue to keep branches - still a vital acquisition tool - despite the continuing migration of customers to digital channels.
Published By Datamonitor
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17 Apr 2013 |
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CommentWire
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Web 2.0 technologies represent a means through which retail banks can more accurately serve the modern consumer. As such, many banks appreciate the benefits that such technologies could bring to their online offerings, such as a new, more customizable and interactive internet experience. However, they remain cautious about implementing the technology due to perceived security implications.
Published By Datamonitor
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11 Sep 2008 |
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CommentWire
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The global wealth management market is now seeing a number of M&A deals, with Kleinwort Benson and parts of ING's private banking division now under the hammer. Yet the actual number of top-tier businesses coming to market remains small and competition for these assets is becoming fierce as more wealth managers get back on their feet, making it essential to move cautiously and strategically.
Published By Datamonitor
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30 Sep 2009 |
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Expert View
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The mass affluent market remains a growth opportunity for the banking sector as the asset base of typical investors grows. According to Datamonitor research, spending by financial services firms on front-to-back wealth management IT in North America, Europe and Asia Pacific will reach $28.5 billion by 2012 as they increase investment in the technology to cope with regulations and stay competitive.
Published By Datamonitor
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25 Oct 2007 |
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Expert View
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Branch-based retail banking is increasingly disrupted by online and mobile banking, leaving the future of the physical bank branch in question. New strategies launched by Westpac and Citibank offer a glimpse of the future of the bank branch.
Published By Datamonitor
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11 Feb 2013 |
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Expert View
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Virgin Money is returning to Australia with two new credit cards and an online savings account, after stepping back from the nation's credit card market in 2008 by selling its portfolio of 800,000 customers to Westpac. The addition of these products to its existing car insurance and superannuation business is the biggest development so far in Australian financial services this year.
Published By Datamonitor
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30 Jul 2010 |
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