Latest Intelligence on Financial Services in Asia-Pacific

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Amex launches Twitter payments

American Express has extended its Sync service with social media site Twitter to allow users to pay for purchases using special hashtags. Although unlikely to remain anything but a niche offering, Amex's move is focused more on its traditional space of consumer targeting and reward programs.

Published By Datamonitor
18 Feb 2013
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ANZ goMoney and CBA Kaching point to significant mobile payment opportunities in Australia

According to figures released by ANZ and CBA regarding their respective goMoney and Kaching apps, mobile payments are becoming increasingly popular among Australian consumers. Although uptake of these apps has been strong, there is still great opportunity to encourage usage and grow the Australian mobile payments market.

Published By Datamonitor
21 Dec 2012
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ANZ's super regional strategy is winning over immigrants

The Australian transaction accounts market grows slowly and sees little switching, yet it is the foundation to building a relationship between bank and customer. In the competitive market for retail deposits, banks have few opportunities to add clients. A key area for growth is capturing the business of newcomers, something ANZ is proving to be adept at.

Published By Datamonitor
26 Oct 2012
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Asia Pacific migrants an attractive target

Migrants from Asia Pacific are an underserved segment when it comes to financial advice, making them an attractive target market for wealth managers globally.

Published By Datamonitor
08 Nov 2013
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Australia: Fee Disclosure Statement reforms will lead to higher barriers for consumers

Very significant changes will hit the financial advice industry when the FoFA reforms are enacted on July 1, 2012. One crucial aspect of the legislation, which is still highly controversial, relates to the introduction of FDS reform. In particular, the measures designed to increase transparency appear to be in conflict with the aim of increasing access to professional financial advice.

Published By Datamonitor
25 Jan 2012
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Australia: future credit card growth will rely on systemic growth

The Australian payment cards market has without a doubt reached a new saturation point, with future growth in the sector expected to rely on increasing payment card usage among users. Datamonitor forecasts that transaction volumes on credit cards will grow by 3.7% and 5.1% in 2012 and 2013, respectively.

Published By Datamonitor
16 May 2012
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Australia: increasing customer value through cross-selling

Targeted cross-selling and bundling efforts enable authorized deposit-taking institutions to transform depositors into higher value customers while increasing loyalty. In particular, young adults and future mortgage borrowers have been found to respond well to offers that allow them to simplify their finances.

Published By Datamonitor
19 Feb 2013
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Australia: keep the innovations coming

While an innovative brand image is crucial for ADIs targeting savers with higher balances, many depositors do not want to be the first to try out new products. Effective targeting and consumer education are key in order for new savings products to move beyond short-term gimmicks towards becoming enduring sources of funds for ADIs.

Published By Datamonitor
09 Apr 2013
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Australia: mobile to boost ADI personal loans

The Australian personal loan market has stagnated in value, remaining mired in traditional and costly channels that show little sign of innovation. Australian authorized deposit-taking institutions must leverage the growth of mobile banking to gain market share in a profitable manner.

Published By Datamonitor
29 Apr 2013
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Australia: mortgage-based accounts an opportunity for growth

Providers looking to grow their lending and deposit business in Australia should consider including mortgage-based packaged accounts in their product portfolios.

Published By Datamonitor
17 Jan 2013

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