Latest Intelligence in South and Central America

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Type Product title / description Pub Price
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Big data is not the big solution

Big data can provide information on consumer behavior but doesn't provide the insight into motivations and attitudes required for customer engagement and satisfaction.

Published By Datamonitor
08 Jul 2013
CommentWire
CommentWire

US saving culture: the source of all problems?

Datamonitor's Financial Services Consumer Insights survey shows that the fundamental weakness in US savings behavior is a crucial driver of global imbalances. Despite the G20's intention to address the issue of imbalances in the world economy, US saving behavior must see a marked change if global imbalances are to be corrected and the $100 billion US current account deficit is to be paid back.

Published By Datamonitor
28 Sep 2009
Expert View
Expert View

Lloyds on right track with infographics

Lloyds has produced an infographic detailing its terms and conditions in order to improve comprehension for its online customers. This is a step in the right direction, but the use of infographics would be better targeted at younger audiences.

Published By Datamonitor
13 Apr 2015
Expert View
Expert View

Visa hedges its authentication bets

Visa's move to invest in a geolocation confirmation service soon after the release of its Visa Transaction Advisor service signals that the future of payment security lies in both multi-factor and risk-based authentication.

Published By Datamonitor
18 Feb 2015
Expert View
Expert View

Understanding the empowered consumer is critical to success

Consumers are now at a stage of information parity with financial services providers, but the key driver in capturing and retaining the empowered consumer will be the relevance of propositions.

Published By Datamonitor
21 Jan 2015
Expert View
Expert View

Mobile key to capturing the "always on" consumer

Consumer expectations of the financial services industry continue to rise; the successful players in 2015 will be those that can effectively meet these needs.

Published By Datamonitor
19 Jan 2015
Expert View
Expert View

Mexican consumers driven by comfort online

As an online payment tool, cash continues to account for a sizable portion of online purchases in Mexico. Payment providers need to emphasize comfort and convenience to drive greater electronic payment adoption.

Published By Datamonitor
10 Dec 2014
Expert View
Expert View

Online investment management steps up

The proliferation of online investment services poses an increasingly severe threat to the traditional brick and mortar business model. Only those wealth managers willing and able to evolve will remain competitive in the mass affluent space.

Published By Datamonitor
03 Nov 2014
Expert View
Expert View

Banks are losing the wallet war

Banks must step out from the shadows and command greater control of mobile wallets if they are to maintain their customer-facing relationships.

Published By Datamonitor
08 Oct 2014
Expert View
Expert View

Wearables beat mobile on convenience

Mobile payments have yet to take off and the next big thing for NFC is already right around the corner.

Published By Datamonitor
24 Sep 2014

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