Latest Intelligence on General Business in South and Central America

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Type Product title / description Pub Price
Expert View
Expert View

2007 will be one of the most challenging years in contact center outsourcing's history

Coming hot on the heels of UK bank Lloyds TSB's announcement that it is to move its contact center operations from Mumbai to the UK, a new report has revealed that contact center outsourcing providers are set to face tremendous challenges with the emergence of late-adopting vertical markets. Indeed, vendors are struggling to adapt industry-specific solutions to both new and established clients.

Published By Datamonitor
08 Mar 2007
CommentWire
CommentWire

Avon: cutting more than just corners

While the US downturn has had some negative impact on Avon, the direct beauty retailer's biggest problem has been the economic instability in Argentina. With that market unlikely to recover anytime soon, Avon will need to accelerate the time-to-market of its new business initiatives if it is to maintain earnings growth this year.

Published By Datamonitor
20 Mar 2002
CommentWire
CommentWire

Bacardi: running for the border

The acquisition of Tequila Cazadores, Mexico's leading premium tequila, is another step in Bacardi's efforts to expand beyond its core rum business. Bacardi gains access to the fast-growing tequila market, and compared to previous acquisitions - it paid almost $2 billion for Diageo brands Dewar's and Bombay Sapphire in 1998 - the Cazadores deal is a bargain.

Published By Datamonitor
07 Jun 2002
CommentWire
CommentWire

Bacardi: welcome to the Latin quarrel

If Bacardi's management has its way, Bacardi will undergo an initial public offering. This would enable the company to expand its product portfolio, but may also open it up to a takeover from Allied Domecq. Whatever the future may hold, Bacardi's management will have quite a job persuading the company's family heirs to relinquish control.

Published By Datamonitor
06 May 2003
CommentWire
CommentWire

Bayer: choosing Dendrite for salesforce support

Published By Datamonitor
13 Jun 2001
CommentWire
CommentWire

Bimbo: brighter than you might expect

Published By Datamonitor
12 Dec 2000
CommentWire
CommentWire

Bimbo: time to decide between North and South

Published By Datamonitor
20 Mar 2001
CommentWire
CommentWire

Body Shop: profits before passion

Published By Datamonitor
08 Jun 2001
CommentWire
CommentWire

Boutique wealth managers: a once in a lifetime opportunity

As the world's largest private banks reel from customer desertion, brand damage, staff defections and now integration problems from the mega-deals, boutique wealth managers have a unique opportunity to push their businesses forward. For those wishing to take full advantage, nothing less than a board-driven, end-to-end action plan is needed.

Published By Datamonitor
20 Jan 2009
CommentWire
CommentWire

Brazilian autos: positioning the key to survival

Published By Datamonitor
05 Oct 2001

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