Latest Intelligence on Communications in United States

Published within

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Type Product title / description Pub Price
ResearchWire
ResearchWire

eSecurity: AOL joins alliance intent on stamping all over Passport

Published By Datamonitor
06 Dec 2001
CommentWire
CommentWire

eSecurity: back doors won't beat terrorists

Published By Datamonitor
11 Oct 2001
CommentWire
CommentWire

Genesys: avoiding the CRM vendors' wrath

At first sight, Contact Navigator looks like a shot at CRM vendors like Siebel. Since infrastructure firm Genesys is a close partner of Siebel and PeopleSoft, the new application could seem unwise. However, Genesys has taken great care to create an application that boosts its visibility among clients without encroaching on the vendors' space.

Published By Datamonitor
18 Apr 2002
Expert View
Expert View

Genesys: cements course with acquisitions of SDE and Conseros

Software developer Genesys has acquired SDE and Conseros, allowing the company to offer customer service solutions that better integrate the contact center into the greater enterprise. While Genesys has definitively staked out its future course with this new investment, it remains to be seen whether its customers will be as receptive to its newly integrated products.

Published By Datamonitor
06 Feb 2009
CommentWire
CommentWire

IDT: crossing the line

IDT is hoping that by raising security concerns it will stand a better chance of acquiring Global Crossing. Hutchison Telecommunications and Singapore Technologies Telemedia are currently in line to get the assets, but IDT CEO James Courter's experience as a congressman might help him to find the right political strings to pull.

Published By Datamonitor
26 Feb 2003
Expert View
Expert View

Is telemedicine worth the money

Published By Datamonitor
13 Jul 2001
CommentWire
CommentWire

IT: mobilizing the insurance salesforce

Published By Datamonitor
16 Oct 2001
CommentWire
CommentWire

Juniper: en route to services success, maybe

Published By Datamonitor
15 May 2001
CommentWire
CommentWire

Lucent: light at the end of the tunnel

Published By Datamonitor
21 Feb 2001
ResearchWire
ResearchWire

mBanking: most popular in Sweden

Published By Datamonitor
23 Mar 2001

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