Latest Intelligence on By Multi-Channel in North America

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Type Product title / description Pub Price
CommentWire
CommentWire

Amazon: time to grow up

Amazon's net income fell 43% to $199 million in the fourth quarter, despite a 20% rise in sales. As a maturing business, Amazon needs to strengthen its initiatives on maintaining and boosting margins or lose out to heightened competition in the online arena.

Published By Datamonitor
06 Feb 2006
Expert View
Expert View

Digital downloads: Amazon, Google to challenge the big Apple?

Both Amazon and Google are reported to be considering launching music download services. The arrival of these influential players will be a significant step for the sector, whose growth has so far been stunted by the non-compatibility of existing legal download sites. They would also provide a viable alternative to Apple's dominant digital offer.

Published By Datamonitor
17 Feb 2006
Expert View
Expert View

The future of online

The role of online technologies has evolved from supporting primarily the sales process to supporting all phases of the customer lifecycle, from customer acquisition to fostering long-term customer loyalty. Understanding how online channels are evolving, and how customer expectations are changing in tandem is, therefore, essential.

Published By Datamonitor
18 Aug 2006
CommentWire
CommentWire

Amazon.com: growth at a cost

Amazon.com has reported fourth quarter sales of $3.99 billion, up significantly on the $2.98 billion it achieved a year previously. Although revenue growth continues to be fast despite Amazon's large size and relative maturity, profits are a different story. Fourth quarter earnings remain low, falling by half to $98 million, and margins are likely to stay low for the foreseeable future.

Published By Datamonitor
02 Feb 2007
CommentWire
CommentWire

Amazon: solid Q1 performance

US e-tailer Amazon has reported robust uplifts in both sales, and crucially, profits in the three months to March 31. Both its domestic and international divisions delivered sound performances - shrugging off fears of declining consumer confidence. As the benefits of its recent move into new product areas filter through, the recovery of Amazon's bottom line is set to continue.

Published By Datamonitor
25 Apr 2007
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Expert View

Amazon: powering ahead

Online retailer Amazon has reported that group sales rose 35% to $2.89 billion in the three months to 30 June 2007. This was accompanied by its operating margin more than doubling to 4.1%. With the slew of heavy investment now firmly behind it and a range of initiatives coming into place - including a digital music download platform - the future looks bright for Amazon.

Published By Datamonitor
26 Jul 2007
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Expert View

Retailers turn to new technologies to retain market share

Faced with the threat of online retailing and other pressures, retailers globally are seeking to win back market share by making the customer shopping experience more theatrical. As a result, it is expected that retailers will seek to streamline the buying experience, bringing it more in line with internet shopping in terms of ease and speed of transaction, to ensure market share is retained.

Published By Datamonitor
04 Oct 2007
CommentWire
CommentWire

Tesco: confident about Christmas

Despite mounting evidence of a more cautious approach to expenditure by consumers, Tesco has delivered an upbeat set of figures for the third quarter, with group sales up by 11.8%, an improvement on the 9.2% uplift to mid-year. Going forward, there are few reasons to doubt Tesco's strong performance will continue.

Published By Datamonitor
04 Dec 2007
CommentWire
CommentWire

PPR: outstanding 2007 performance

French group PPR achieved strong growth in 2007; overall revenues grew by 16.1% to E19.8 billion, or 7% on a like-for-like basis. As the group's 2007 operations were impacted upon by the acquisition and integration of Puma, it is clear that the company has not taken its eyes off the ball. Although PPR's future outlook is broadly positive, worries remain about Conforama and Redcats.

Published By Datamonitor
27 Feb 2008
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Expert View

No signs of an e-tail slowdown

Despite signs that the economy and retail sales are both starting to slow, the boom in online retail has continued. Online retailing is now worth GBP19.5 billion and accounts for around 7% of all retail expenditure, and this growth is set to continue in 2008. As a result, an online presence will become a much more important differentiator between retail success and failure.

Published By Datamonitor
16 Apr 2008

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