Latest Intelligence on IT Services in North America

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Type Product title / description Pub Price
Expert View
Expert View

2007 will be one of the most challenging years in contact center outsourcing's history

Coming hot on the heels of UK bank Lloyds TSB's announcement that it is to move its contact center operations from Mumbai to the UK, a new report has revealed that contact center outsourcing providers are set to face tremendous challenges with the emergence of late-adopting vertical markets. Indeed, vendors are struggling to adapt industry-specific solutions to both new and established clients.

Published By Datamonitor
08 Mar 2007
CommentWire
CommentWire

3G mobile: Merrill report doesn't mean doom

Published By Datamonitor
25 May 2001
CommentWire
CommentWire

3G mobiles: the death of a standard

Published By Datamonitor
01 Feb 2001
CommentWire
CommentWire

AOL Time Warner: beating the gloom

Published By Datamonitor
18 Apr 2001
Expert View
Expert View

Are the US and emerging markets ready for the generic drug boom?

One of Barack Obama's key goals as president is to reduce healthcare costs, particularly those related to prescription medications, by increasing the importation of generic drugs. However, the majority of these, or their ingredients, are manufactured in China, and to build confidence in such products, which are often considered unsafe, the FDA will require updated IT systems and solutions.

Published By Datamonitor
17 Nov 2008
Expert View
Expert View

Arqiva completes its team to bid for UK smart metering communications

Having previously announced a collaboration with npower in June 2010, Arqiva has gone on to reveal partnerships with both BT Group and Detica. The deals will lend considerable weight to Arqiva's bid for the UK DataCommsCo role once Ofgem releases its smart meter prospectus. Indeed, Arqiva's existing wireless network and curiously British set of partners place it in an attractive position.

Published By Datamonitor
21 Jul 2010
Expert View
Expert View

Asset management firms turn to technology to cope with ever-changing financial landscape

As the asset management industry experiences significant change, firms are turning to technology to reinvent and differentiate themselves. Outsourcing fund marketing functions is growing in popularity, while online issuance is developing as an effective distribution channel. Indeed, global asset management spend on front office technology is expected to top $3.4 billion by 2012.

Published By Datamonitor
29 Nov 2007
CommentWire
CommentWire

AT&T Wireless/TeleCorp: consolidating in a fast-growing market

Published By Datamonitor
08 Oct 2001
CommentWire
CommentWire

AT&T: the rise of the roaming empire

Published By Datamonitor
04 Dec 2000
CommentWire
CommentWire

AT+T: is this the beginning of the end?

Published By Datamonitor
25 Oct 2000

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