Latest Intelligence on Communications in North America

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Type Product title / description Pub Price
CommentWire
CommentWire

Genesys: avoiding the CRM vendors' wrath

At first sight, Contact Navigator looks like a shot at CRM vendors like Siebel. Since infrastructure firm Genesys is a close partner of Siebel and PeopleSoft, the new application could seem unwise. However, Genesys has taken great care to create an application that boosts its visibility among clients without encroaching on the vendors' space.

Published By Datamonitor
18 Apr 2002
Expert View
Expert View

Forecourts set to benefit from $724 billion contactless payment market

The potential value of the global contactless payments market is estimated at $724 billion. These payments are gaining momentum in the US and Asia-Pacific, and developments in Europe are imminent. Furthermore, the speed of the technology's development - from early trials in 2002 to full commercial launches in 2005 - shows the strength of the proposition to issuers, merchants and consumers alike.

Published By Datamonitor
14 Jun 2006
CommentWire
CommentWire

eSecurity: back doors won't beat terrorists

Published By Datamonitor
11 Oct 2001
ResearchWire
ResearchWire

eSecurity: AOL joins alliance intent on stamping all over Passport

Published By Datamonitor
06 Dec 2001
CommentWire
CommentWire

ePhysician: data collection brings rewards

Published By Datamonitor
27 Sep 2001
ResearchWire
ResearchWire

ePayments: value will surge to $3.9 billion in Europe and US

Published By Datamonitor
16 Apr 2002
ResearchWire
ResearchWire

ePayments: US mPayment IT spend to show 37% growth

Published By Datamonitor
27 May 2002
CommentWire
CommentWire

eBay: a trust it can't build alone

The fear of fraud is one of the most powerful inhibitors of online spending, and recent security scandals targeting eBay have once again made trust the issue. Much is being done to combat online fraud, but more could be done to advise customers on safe online shopping and put their fears into perspective. Datamonitor believes it's time for an independent Internet watchdog to take on such a role.

Published By Datamonitor
18 Dec 2002
CommentWire
CommentWire

Domino's/Motorola: reaching the hungry mobile masses

Published By Datamonitor
31 Jul 2001
CommentWire
CommentWire

Discover: tackling consumers' ePayment fears

Published By Datamonitor
01 Dec 2000

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