Latest Intelligence on Communications in North America

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Type Product title / description Pub Price
CommentWire
CommentWire

Security: calls grow for ID smart cards in the US

The current siege climate has led many Americans to re-evaluate their views on ID cards. Oracle's Larry Ellison has proposed a voluntary national scheme to issue smart cards containing basic data on an individual, linked to a database of more detailed information. If this idea comes to fruition, it will represent a major opportunity for IT vendors.

Published By Datamonitor
06 Nov 2001
Expert View
Expert View

Service innovation is crucial in the competitive TV marketplace

Digital TV services are expected to reach around 165 million homes in western Europe and the US by 2012. Further, with consumers able to access broadcast video content via a variety of methods, including cable, satellite and mobile broadcast TV, service operators are up against massive competition, and innovation through digital service provision will be a crucial factor for survival.

Published By Datamonitor
19 Jul 2007
CommentWire
CommentWire

Shell: wireless may bring more than just savings

Published By Datamonitor
27 Sep 2001
CommentWire
CommentWire

SMS messaging: coming to America

SMS has been a cash cow for European operators, as well as boosting mobile phone use and preparing people for advanced mobile messaging services. It has proved less popular in North America, partly because technological problems have prevented interconnection until now. The deal will boost SMS in Canada, and could well encourage US operators to follow suit.

Published By Datamonitor
07 Nov 2001
Expert View
Expert View

Speech self-service slowly leaving indelible impact on voice of customer service

Speech recognition technology is becoming increasingly prominent as a cost-cutting and value-enhancing solution for customer care and service enablement. As firms look to improve customer interaction in a cost effective manner, the technology will serve as an adjunct to offshore customer service operations.

Published By Datamonitor
13 Mar 2007
Expert View
Expert View

Spend on municipal wireless in UK and US to reach $6.4 billion by 2012

Municipal wireless is still in the embryonic stages of development, but the trend is positioned to explode in the UK and the US over the next five years as local governments and internet service providers recognize the economic and community benefits these networks offer. Given this, spend in the US and UK is expected to grow from $900 million in 2007 to $6.4 billion in 2012.

Published By Datamonitor
26 Jul 2007
CommentWire
CommentWire

Sprint PCS: '3G' launch hit by lack of interest

Sprint has become the first US mobile operator to launch a '3G' network nationwide, significantly increasing the bandwidth available for its customers. But while Sprint will benefit from the publicity and increased network capacity, it will find it hard to encourage either consumers or business customers to migrate to advanced mobile data services.

Published By Datamonitor
15 Aug 2002
ResearchWire
ResearchWire

Supply chain management: US lead in technology sales is starting to slip

Published By Datamonitor
15 Jun 2001
CommentWire
CommentWire

Symantec: acquisition flurry continues

Symantec has made several acquisitions in quick succession as part of its quest to remain the leading security vendor. All the deals beef up key areas in Symantec's security solutions portfolio, boosting its efforts to provide customers with a security 'one-stop-shop' - as long as it can successfully integrate the new units with its software and its salesforce.

Published By Datamonitor
14 Aug 2002
Expert View
Expert View

Telecoms, media and entertainment developments set to significantly transform the landscape

Consumers are adopting technologies and services that blur the boundaries between entertainment and communication. Furthermore, research shows that, ultimately, the driving force for the adoption of technologies in the media and broadcasting sector is determined by the level of consumer demand and acceptance of new services, not by how good the technology looks.

Published By Datamonitor
22 Mar 2007

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