Latest Intelligence in Middle East and Africa

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Type Product title / description Pub Price
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Low-income customers can be profitable

Although not the typical focus for banks, low-income customers may be the key to increasing overall customer satisfaction levels.

Published By Datamonitor
10 Jul 2014
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Card-linked loyalty needs issuers on board

Card-linked schemes are crucial to success in loyalty, but a successful scheme depends upon a business model that funds offers using both issuer and merchant partners.

Published By Datamonitor
27 Jun 2014
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Mashreq's innovative boost to mobile banking

In the UAE Mashreq Bank has made it even more attractive for customers to use mobile banking by offering a desirable incentive and removing some of the friction.

Published By Datamonitor
18 Jun 2014
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PayPal's POS strategy has promise

PayPal's approach to mobile payments avoids some of the biggest pitfalls by not focusing exclusively on any one technology, but the market remains highly competitive and difficult to succeed in.

Published By Datamonitor
13 Jun 2014
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Groupon's Gnome risks alienating merchants

Groupon's move to launch Gnome is the latest attempt by the online daily deals provider to establish itself within the payments space. However, it runs the risk of alienating merchants by requiring those that use its service to adopt Gnome.

Published By Datamonitor
04 Jun 2014
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Morgan Stanley continues its expansion

Morgan Stanley's acquisition of the remaining stake in its joint venture with Citi puts the wealth manager into third place in terms of "published" 2013 assets under management (AUM) in Datamonitor Financial's Wealth Management Super League.

Published By Datamonitor
04 Jun 2014
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Facebook gains traction as banking channel

In a move that reinforces Facebook's emergence as a banking channel, CaixaBank has become the latest provider - and the first in Europe - to allow its customers to manage their accounts via the social media site.

Published By Datamonitor
15 May 2014
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Sharia demand can no longer be ignored

There's no question about it: the Islamic finance market is in for some sustained growth, a trend that wealth managers can no longer afford to overlook.

Published By Datamonitor
06 May 2014
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High-tech branches missing the point

High-tech branches can only meet a short-term need and are unsustainable in the long term, as customers become more familiar with remote banking.

Published By Datamonitor
28 Apr 2014
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South African remittances lack transparency

South African financial services providers need to adopt a more transparent approach in setting and communicating their remittance charges to regain lost customer trust.

Published By Datamonitor
24 Apr 2014

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