Latest Intelligence on IT Services

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Type Product title / description Pub Price
CommentWire
CommentWire

Government IT: US public safety technology spending to grow 7% over next five years

Despite the high priority placed on public safety by governments at all levels, first responders continue to struggle to communicate with peers in other agencies or jurisdictions as part of coordinated emergency response efforts. State and local governments must address both the technology and organizational issues that prohibit interoperability among public safety communications systems.

Published By Datamonitor
10 Jan 2007
CommentWire
CommentWire

United Utilities: Vertex sale imminent

United Utilities has put its business process outsourcing unit Vertex up for sale, following months of speculation about such a move. The imminent sale comes after Vertex failed to overcome competition from Indian outsourcers. It also provides a casebook example of a utility company dabbling with non-core businesses and then selling them off at the highest price when the market is buoyant.

Published By Datamonitor
13 Dec 2006
Expert View
Expert View

Yet another worry for Indian offshoring companies

It was recently reported that various problems with the Indian outsourcing industry are forcing UK and European firms to look elsewhere for their offshore provision. The issues cited include big wage rises, skills shortages, and incidents around data security. Such problems threaten to topple India's leading offshoring position, and come as rivals are growing ever stronger.

Published By Datamonitor
06 Dec 2006
Expert View
Expert View

Think big for cashless payments

The concept of cashless transactions appeals to consumers and suppliers alike. It reduces the overheads of handling cash, cuts down on the risk of theft, and the inconvenience of having to find the right amount of change for a vending or car park machine. However, there are a few things that every organization should know about cashless payments before committing to such a scheme.

Published By Datamonitor
05 Sep 2006
ResearchWire
ResearchWire

Telehealth: US spend set for healthy growth

Published By Datamonitor
03 Aug 2006
Expert View
Expert View

Atos Origin becomes top European card processor

Atos Origin has underlined its status as the largest player in the European card transaction processing sector with the acquisition of two companies owned by a group of Belgian banks.

Published By Datamonitor
21 Jul 2006
ResearchWire
ResearchWire

Telehealth: a talking point in the UK

Published By Datamonitor
05 Jul 2006
Expert View
Expert View

Boats and planes, but still no take-off for RFID

Every year appears to be reported as the year RFID will become 'the next big thing,' with most reports focusing on RFID in the supply chain. Rene Schrama, director of retail solutions at Symbol Technologies, has shed some light on what the current 'hot topics' in RFID are outside the supply chain, revealing some differences between the European and US markets in the process.

Published By Datamonitor
16 Mar 2006
CommentWire
CommentWire

IT insurance: premiums not reflecting business continuity plans

Data centers provider Global Switch has found that less than half of European insurance companies take their clients' physical environment housing their IT infrastructure into account when setting insurance premiums. Given the growing risks firms face as they come to depend increasingly on IT and communications infrastructures, these results are shocking, and point to an issue requiring attention.

Published By Datamonitor
02 Dec 2005
CommentWire
CommentWire

TCS/Pearl Group: a recipe for Indian BPO on British soil

It was announced recently that negotiations are at an advanced stage for Tata Consultancy Services (TCS), to take over the operation of life and pensions administration for the closed book portfolio of UK-based insurer Pearl Group. The deal involves the transfer of existing Pearl non-IT staff to TCS and marks a significant watershed in the UK's outsourcing market.

Published By Datamonitor
26 Oct 2005

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