Latest Intelligence on IT Services in Europe

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Type Product title / description Pub Price
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The Red Queen dilemma: can the insurance industry resolve it?

Following the financial crisis, the landscape of the insurance industry has changed. Due to the Red Queen dilemma, players are going to have to adapt quickly to the changing market, but some have not even yet realized that this is necessary. Research by Ovum reveals that insurers' awareness of the dilemma and ability to deal with it vary by geographic location.

Published By Datamonitor
18 Aug 2010
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Metro Bank's grand opening undermined by lack of online presence

With new UK financial services provider Metro Bank having thrown open its doors on July 29, new account holders might have been surprised by the lack of online banking facilities. Indeed, the online channel has become a de facto customer interaction channel for retail banks. Despite Metro's message of "love your bank at last", the bank is not making it easy for the relationship to blossom.

Published By Datamonitor
04 Aug 2010
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Arqiva completes its team to bid for UK smart metering communications

Having previously announced a collaboration with npower in June 2010, Arqiva has gone on to reveal partnerships with both BT Group and Detica. The deals will lend considerable weight to Arqiva's bid for the UK DataCommsCo role once Ofgem releases its smart meter prospectus. Indeed, Arqiva's existing wireless network and curiously British set of partners place it in an attractive position.

Published By Datamonitor
21 Jul 2010
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Vodafone's smart metering deal with British Gas could convince machine-to-machine skeptics

Vodafone has signed a contract with British Gas to roll out smart meters to over one million UK households over the next two years, illustrating the gathering momentum behind machine-to-machine communications and, specifically, smart metering. Although the deal positions Vodafone as a key player in the market, the mobile operator's role in the project will mostly be about connectivity.

Published By Datamonitor
21 Apr 2010
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What will the economic recovery do to smart metering return on investment?

Criticisms of the quality of smart meters in the US and Europe during the first quarter of 2010 could not have come at a worse time. Demand for smart meters will rocket in the next two years, while China, a key manufacturing center, is suffering from labor shortages and the threat of a revaluation of the renminbi, which could lead to soaring future production costs and further threats to quality.

Published By Datamonitor
30 Mar 2010
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HP demonstrates collaboration across multiple business units with new Shell partnership

HP is to work with Shell to develop a wireless sensing system for use on land. Despite coming to the market late and in the face of stiff competition, HP claims its technology will deliver a major competitive advantage to Shell. By bringing several disparate business units together to deliver the product, HP hopes to be able to deflect past criticism of its slow integration of Enterprise Services.

Published By Datamonitor
25 Feb 2010
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Will utilities receive the support to deliver on Copenhagen commitments to electric vehicles?

The Copenhagen Climate Change Conference will likely see some governments commit to electric vehicle deployment. However, Datamonitor questions whether there will be a similar commitment from governments to work with utilities to provide the necessary infrastructure to support widespread deployment of electric vehicles, as without it there could be a delivery network nightmare.

Published By Datamonitor
04 Dec 2009
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VocaLink seeks opportunities for international expansion

In order to diversify its revenues and reduce its dependence on its home market, UK payment transaction provider VocaLink is looking to expand internationally. As a major player in the UK's Faster Payments Service initiative, it is logical that VocaLink should seek to leverage its know-how as and when other EU countries move in this direction.

Published By Datamonitor
19 Nov 2009
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SunGard Higher Education turns a corner with Banner Relationship Management

SunGard Higher Education's recent announcement regarding the refocusing of its Banner Enrollment Management Suite represents a significant paradigm shift in the market. More pertinently, the move has far-reaching implications for the long-term uptake of customer relationship management for higher education on an institution-wide basis.

Published By Datamonitor
21 Aug 2009
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edge IPK and Earnix: seeking to help US carriers improve the customer relationship

Having established themselves in the European market, edge IPK and Earnix are expanding into the US property and casualty market. Both vendors have compelling offerings that should succeed in the US market, however, new regulations in the US insurance market and cost restrictions brought on by the current economic climate will not make it easy for either company.

Published By Datamonitor
10 Jul 2009

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