Latest Intelligence on Retailing

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Type Product title / description Pub Price
Expert View
Expert View

UK Customer Satisfaction Awards 2013: why the sector winners stand out

John Lewis may have been the leading name in the roll call of winners at last week's Verdict Customer Satisfaction Awards, but the Verdict poll of 5,900 consumers also revealed the winning retailers within individual sectors. Verdict's analysts give their insight into why these retailers stood out to their customers.

Published By Datamonitor
01 May 2013
Expert View
Expert View

UK retail loyalty schemes: an increasingly powerful weapon

Barclaycard's announcement of the forthcoming launch of its Freedom loyalty scheme is a reflection of the increasing use of such initiatives by UK retailers. Loyalty programs can act as important footfall drivers and the data derived from them can allow for important consumer insight. However, it is important that their use is made attractive to consumers and retailers alike.

Published By Datamonitor
28 Jan 2010
CommentWire
CommentWire

UK retailing: supermarket wars

UK supermarket group Morrison's, normally as commendably steadfast as its northern roots, has launched a bid for the Safeway chain. The move is a canny one that would launch Morrison's into the big time. However, it is likely to spark a bidding war that could herald major changes for the industry's leading players, with tougher competition meaning that consumers will be the real winners.<BR />

Published By Datamonitor
13 Jan 2003
CommentWire
CommentWire

US economy: time to focus on the bare necessities

The gap between incomes and housing costs has grown in every state. With the economy not expected to recover to previous peaks, middle-income households might soon feel the pinch and have to curb spending. CPG manufacturers must respond appropriately, through greater offerings of more affordable goods sold through cheaper channels.

Published By Datamonitor
23 Sep 2002

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