Latest Intelligence on Retail Banking and Lending

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Type Product title / description Pub Price
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Interview: Claire Cockerton, CEO of Innovate Finance

On April 9, 2015, Datamonitor Financial visited Innovate Finance's offices in Canary Wharf, London to speak to its CEO and founder Claire Cockerton about the UK fintech scene.

Published By Datamonitor
15 Apr 2015
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Lloyds on right track with infographics

Lloyds has produced an infographic detailing its terms and conditions in order to improve comprehension for its online customers. This is a step in the right direction, but the use of infographics would be better targeted at younger audiences.

Published By Datamonitor
13 Apr 2015
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New UK regulator to shake up competitive landscape

The newly created Payment Systems Regulator (PSR) is set to play a leading role in promoting innovation and competition in the provision of financial services in the UK.

Published By Datamonitor
10 Apr 2015
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Australia's financial hub status depends on fintech

If Australia is ever to secure a position as the preeminent financial center in Asia Pacific, it will need to build up a robust fintech environment. Technical innovation is fast becoming a crucial part of the global financial ecosystem.

Published By Datamonitor
08 Apr 2015
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Informal financial services key to unbanked penetration

Success in the unbanked landscape requires shredding formal notions of financial services and instead undertaking extensive due diligence on informal lending, borrowing, and transfer services.

Published By Datamonitor
02 Apr 2015
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Techstars: Datamonitor Financial to collaborate with Techstars

On March 23, 2015, Barclays launched the second wave of its Accelerator initiative, aimed at fostering fintech entrants. 10 startups will be guided through a 13-week development program, aimed at refining their concepts into viable propositions.

Published By Datamonitor
30 Mar 2015
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Account portability is no panacea

The Financial Conduct Authority has mooted account portability as a remedy to the low switching levels in the UK current account market. However, without providing more reasons to switch, simply making it easier to do so is likely to be ineffectual.

Published By Datamonitor
27 Mar 2015
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Sabadell takeover risks damaging TSB brand

Banco de Sabadell's surprise bid for TSB has sent the UK bank's share price soaring, but the mooted takeover could jeopardize TSB's main point of differentiation: its local, community-based character.

Published By Datamonitor
16 Mar 2015
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Next Bank Sydney: The wait is killing us, but does it need to?

The commoditization of retail banking has made customer loyalty, as opposed to apathy, largely a thing of the past. A focus on the emotions tied up in customers' relationships with money offers greater potential for fostering customer attachment.

Published By Datamonitor
12 Mar 2015
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Next Bank Sydney: Branch still central to customer acquisition

Bank of Queensland has shown how a simple branch redesign can boost customer acquisition if done with the consumer in mind. While much banking innovation focuses on fancy software, branches still dominate in the customer acquisition process.

Published By Datamonitor
12 Mar 2015

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