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CommentWire
CommentWire

Credit cards: Australian consumer survey offers insight

A Datamonitor survey has revealed that 9% of Australian credit card customers admit to only managing the minimum payment each month, while almost a quarter admit to buying items they can't afford with their card. Credit card providers therefore need to be careful selecting who to offer credit, and be transparent in communicating associated costs.

Published By Datamonitor
24 Jan 2008
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Chinese consumers are ready for mobile payments, but the ecosystem faces familiar challenges

According to Datamonitor's 2012 Financial Services Consumer Insight Survey, a staggering 81.7% of Chinese consumers are interested in gaining the ability to pay for things in shops using their mobile phones. This compares to only 49.0% of UK consumers, and a low of 36.2% among Dutch consumers.

Published By Datamonitor
19 Oct 2012
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UK retail loyalty schemes: an increasingly powerful weapon

Barclaycard's announcement of the forthcoming launch of its Freedom loyalty scheme is a reflection of the increasing use of such initiatives by UK retailers. Loyalty programs can act as important footfall drivers and the data derived from them can allow for important consumer insight. However, it is important that their use is made attractive to consumers and retailers alike.

Published By Datamonitor
28 Jan 2010
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Wendy's move highlights mobile wallet challenges

Wendy's is entering the US mobile payments market, launching a pilot program introducing POS payment functionality to its existing MyWendy's mobile app in three US cities. Retailer mobile wallet apps undoubtedly have the potential for success, but their focus on customer loyalty makes mobile wallets less payment tools and more marketing devices.

Published By Datamonitor
16 May 2013
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PayPal returns to its online roots

PayPal's recently launched Log In with PayPal platform allows consumers to use their PayPal credentials to log in to merchant websites and complete the checkout process without needing to enter personal or payment information. The service focuses on mobile internet, a popular and growing market, and is likely to prove more successful than PayPal's previous forays into mobile POS payments.

Published By Datamonitor
08 May 2013
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UnionPay set to shake up US card market

China UnionPay's entrance into the US payment card market with a prepaid card offering signals a bold strategic move by the payment network to not only tap into the growing popularity of prepaid cards, but also to expand its consumer reach and global brand presence. If successful, UnionPay could potentially spell bad news for major payment providers and their standing in the market.

Published By Datamonitor
02 May 2013
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Amazon mobile payments: secure but not convenient

Amazon appears to be contemplating a bold move into mobile payments, with prospective plans to develop an anonymous mobile payments service. By putting information privacy at the heart of the service, Amazon stands to tap into a lucrative opportunity, with strong evidence to suggest that mobile wallet security is still a major concern for many consumers.

Published By Datamonitor
25 Apr 2013
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Convenience beats security online

Fraud management remains a key concern for banks and other payment industry players, particularly with respect to card-not-present transactions. However, for consumers convenience trumps security, so strategies for mitigating fraud must involve changing consumer perceptions.

Published By Datamonitor
04 Apr 2013
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UniCredit biometrics faces hurdles ahead

UniCredit is rolling out a biometric payment authentication system called Papillon, which operates by scanning the pattern of veins in the hand. This is one of the more secure biometric propositions. Yet while Papillon may help to assuage consumer concerns about fraud, UniCredit will have to be careful in its implementation as the registration process may prove cumbersome.

Published By Datamonitor
13 Mar 2013
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Amex launches Twitter payments

American Express has extended its Sync service with social media site Twitter to allow users to pay for purchases using special hashtags. Although unlikely to remain anything but a niche offering, Amex's move is focused more on its traditional space of consumer targeting and reward programs.

Published By Datamonitor
18 Feb 2013

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