Latest Intelligence on Financial Services

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Type Product title / description Pub Price
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ASEAN banking scene takes shape

Malaysian banking groups CIMB, RHB Capital, and the Malaysian Banking Society are confirmed to be in three-way merger talks. The combined bank would be the largest player in Malaysia, eclipsing Maybank, the current market leader.

Published By Datamonitor
14 Jul 2014
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Clarity in renewals will boost competition

The Association of British Insurers (ABI) has proposed a number of changes to better inform customers during the renewal process, which is likely to lead to increased competition in the market.

Published By Datamonitor
14 Jul 2014
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Succession planning means client retention

Inheritance planning can be a delicate topic; however, discussing a client's legacy planning strategies well ahead of time is becoming increasingly important in Switzerland's HNW market.

Published By Datamonitor
11 Jul 2014
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Low-income customers can be profitable

Although not the typical focus for banks, low-income customers may be the key to increasing overall customer satisfaction levels.

Published By Datamonitor
10 Jul 2014
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Keys to cross-sales success

Tighter rules on sales processes, coupled with a growing tendency among consumers to shop around, have created a challenging environment for cross-sales. However, tactics can be employed to soften the blow of this profitability squeeze.

Published By Datamonitor
09 Jul 2014
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Public sector insurers face growing liability claims

As yet another investigation into abuse claims hits the UK headlines, public sector insurers should be looking to increase their reserves, with the impact on liability claims likely to be significant.

Published By Datamonitor
09 Jul 2014
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Bollington takes the digital lead

UK brokers must follow Bollington's example of investing in digital capability if they are to keep up with the changes in client purchasing behavior.

Published By Datamonitor
08 Jul 2014
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Promising signs for NFC in Brazil

RioCard TI's recent move to become a member of the OSPT Alliance is a clear admission that a unified and interoperable ecosystem is key to widespread NFC adoption in Brazil. Its move is a major stepping stone for NFC's future within payments and ticketing.

Published By Datamonitor
07 Jul 2014
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RBS opts for a digital future

The Royal Bank of Scotland (RBS) is to meet customer demand for online and mobile interaction by putting digital distribution at the heart of its personal and business banking proposition.

Published By Datamonitor
03 Jul 2014
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Aviva selected top insurer by small brokers

According to a Datamonitor Financial survey commercial brokers most commonly place business with Aviva for eight of 14 products. Demonstrating a favored position among small brokers, there remains room for Aviva to make its mark with larger brokers.

Published By Datamonitor
03 Jul 2014

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