Latest Intelligence on Financial Services

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Type Product title / description Pub Price
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Mobile POS: not just for rich countries

ABSA and Bank of America have both recently launched mobile POS services allowing small business customers to accept card payments using a smartphone. These rollouts in two very different markets highlight the growing popularity of mobile POS devices. Datamonitor research suggests that the opportunities for mobile POS are strongest in developing countries.

Published By Datamonitor
17 Dec 2012
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Moneysupermarket.com changes the aggregator landscape

Moneysupermarket.com's newly launched platform highlights the rise of a new business model whereby the aggregator takes ownership of the consumer through the purchasing process, increasing customer purchase rates.

Published By Datamonitor
20 Jun 2013
CommentWire
CommentWire

Moneysupermarket.com: profits challenged by competitive environment

Despite being one of the success stories in UK financial services over the last few years, price comparison website Moneysupermarket.com has reported a fall in profits for the first half of 2009. The site remains a popular concept among UK consumers, but the aggregator should be mindful of its competitors if it is to maintain its enviable position in the market.

Published By Datamonitor
11 Aug 2009
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More creativity required to net MFI relationships

Transaction accounts that reward continued regular activity can capture critical main financial institution (MFI) relationships.

Published By Datamonitor
13 Jun 2014
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Mortgages are not all about price

The recent move among Australia's big banks to drop interest rates highlights the increased competition in the mortgage market. However, price isn't everything, and providers should not lose sight of factors such as brand image and customer service.

Published By Datamonitor
28 Jul 2014
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Mutuals: use that friendly reputation

In a consolidated market, Australian mutual providers are having a tough time competing against their larger banking peers. They should refocus on their core strength: customer service.

Published By Datamonitor
24 Jan 2014
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N&P's poor rating for online security is a cause for concern for consumers

N&P has been rated worst for online security out of 12 large high street players in the UK. It is at risk of losing customers due to high levels of concern over identity theft.

Published By Datamonitor
19 Aug 2011
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NAB showcases innovation with social media command center

NAB's opening of a social media command center displays its commitment to social and customer engagement. Although a centralized approach to social media is not new, NAB has cleverly spun the story to make itself look innovative.

Published By Datamonitor
21 Dec 2012
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NAB's claim secure for the year

NAB has been able to distinguish itself as the market leader in Australia by providing the lowest rates of the country's big four banks. However, its latest interest rate cut left it exposed to attacks from competitors.

Published By Datamonitor
17 Dec 2012
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Nationwide goes 24/7 on Twitter

Nationwide's decision to start operating its Twitter account on a 24/7 basis recognizes the fact that consumers now demand an instant response to their enquiries, regardless of the time of day.

Published By Datamonitor
18 Mar 2014

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