Latest Intelligence on Financial Services

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Type Product title / description Pub Price
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Lloyds branch disposal faces obstacles to a timely sale

Co-operative Bank and NBNK are the only bidders known to have submitted formal proposals for the branches and associated customer accounts that Lloyds is being forced to sell. Lloyds needs to sell quickly to pre-empt September's report from the Independent Commission on Banking, which may recommend a larger disposal to promote competition, while customer reaction may delay the sale further.

Published By Datamonitor
21 Jul 2011
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Lloyds on right track with infographics

Lloyds has produced an infographic detailing its terms and conditions in order to improve comprehension for its online customers. This is a step in the right direction, but the use of infographics would be better targeted at younger audiences.

Published By Datamonitor
13 Apr 2015
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Lloyds TSB is first to overhaul its packaged account sales process

Banks are keen to increase the number of lucrative packaged account customers but they continue to wrestle with the issue of how best to sell these products. The threat of another mis-selling scandal and the need to meet new regulatory requirements will force banks to change the way in which they sell.

Published By Datamonitor
21 Dec 2012
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Lloyds' new Club account may backfire

The new Club Lloyds current account will make its customers think twice about the deal they are getting from their bank, and may cause some to leave it altogether.

Published By Datamonitor
04 Apr 2014
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Low interest rates depress savers

The last six months have seen unprecedented low rates of interest, which are great for borrowers but make life hard for savers. Datamonitor's Financial Services Consumer Insight survey revealed a trend of consumers wanting to shift their savings from long-term to short-term easy access, but this makes it even harder to find strong returns.

Published By Datamonitor
11 Sep 2009
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LV= encourages transparency for customers

As the FCA highlights yet another area of the insurance market that requires intervention, LV= is looking to introduce new ways to ensure transparency for consumers.

Published By Datamonitor
14 Mar 2014
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M&S Bank sees potential in the personal loans market

M&S Bank has stepped up competition in the personal loans market by cutting its rate on loans over GBP7,500 to a six-year low. The newly formed bank is pursuing a headline-hitting acquisition strategy with this product, and others will follow suit. Despite the stagnant loans market, M&S Bank's move indicates there is still profit to be made by targeting a niche segment of consumers.

Published By Datamonitor
09 Nov 2012
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Macquarie-Yellow Brick deal is set to heighten APR-based competition for Australian mortgages

Wealth manager Yellow Brick Road has entered into a deal with Macquarie Group, as part of which the latter will provide wholesale mortgage funding to Yellow Brick Road. The deal will see the wealth manager compete head-to-head with Australia's leading mortgage providers, with a strong focus on rate-based competition.

Published By Datamonitor
19 Nov 2012
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Market not yet ready for Moven

Moven, a radical new banking entrant in the US, will face considerable challenges in its aim to provide a credible alternative to the traditional banks. By focusing exclusively on digital channels in an effort to offer a truly innovative proposition, Moven risks cutting itself off from the large majority of US consumers who prefer to use physical branches.

Published By Datamonitor
14 Feb 2013
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Marks & Spencer demonstrates its faith in face-to-face banking

Marks & Spencer has surprised the world of financial services by announcing its entry into full service banking. As well as offering Marks & Spencer's existing range of financial products, the newly formed M&S Bank will offer current accounts from late 2012, with mortgages to follow. The retailer will also open up to 50 bank branches over the next two years within its store network.

Published By Datamonitor
21 Jun 2012

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