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Expert View
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Wendy's is entering the US mobile payments market, launching a pilot program introducing POS payment functionality to its existing MyWendy's mobile app in three US cities. Retailer mobile wallet apps undoubtedly have the potential for success, but their focus on customer loyalty makes mobile wallets less payment tools and more marketing devices.
Published By Datamonitor
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16 May 2013 |
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Expert View
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The US bank Wells Fargo is rolling out a network of new ATMs that will present a tailored interface to each customer based on their previous usage patterns, and will include one-touch access to their most used requests. This development will add value to what is an often overlooked channel and should improve customers' perceptions of the bank.
Published By Datamonitor
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28 Feb 2013 |
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Expert View
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Private wealth managers are by necessity more cautious than the rest of the financial services market, as they are responsible for the preservation and growth of their clients' money. As such, technological innovation comes slow to the market. However, the mobile banking revolution is unfolding so fast that wealth managers have to develop a mobile strategy or risk losing affluent customers.
Published By Datamonitor
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01 Mar 2013 |
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CommentWire
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The recent Bloomberg National Poll reveals negative consumer sentiment towards the banking community is still present in the US, with over 50% of those surveyed expressing an unfavorable opinion about these institutions. However, Datamonitor's Financial Services Consumer Insight survey may bring some reassurance to industry players.
Published By Datamonitor
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26 Mar 2010 |
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CommentWire
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Visa is carrying out the targeted launch of a new type of card terminal, one that will be connected to taxi meters. The scheme has the support of Transport for London, which already utilizes the contactless Oyster electronic ticketing system on much of the public transport services across the region. The initiative should raise the profile of the contactless payment method.
Published By Datamonitor
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04 Jan 2011 |
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Expert View
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Visa has announced the launch of a new digital wallet, V.me, to compete directly with PayPal in the online payments sector. The digital wallet allows consumers to link their existing payment tools and make online transactions without having to reveal their card payment details to the merchant. Due to launch in early 2012, V.me will allow Visa to explore new territory as a digital wallet provider.
Published By Datamonitor
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06 Dec 2011 |
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Expert View
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Visa Europe recently announced that the number of its PayWave cards in issue is growing more quickly than expected, and claimed that there will be further growth as more issuers enter the contactless space. While this is a positive sign, overall card numbers are still comparatively low, while merchant acceptance remains very weak: the market is far from reaching a tipping point.
Published By Datamonitor
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09 Jul 2010 |
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Expert View
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Visa and Samsung have announced the launch of an NFC mobile app to promote the London 2012 Olympics. The app will allow customers to pay via Visa payWave, trace their contactless transaction records, and check up-to-date balances. Despite the 3,000 contactless terminals to be installed across Olympic venues, questions remain about whether the payment technology will prove popular during the games.
Published By Datamonitor
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01 Mar 2012 |
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Expert View
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The European Central Bank recently released its first study looking at the nature and impact of emerging virtual currencies such as Bitcoin, Linden Dollars, and World of Warcraft Gold. While these currencies have grown strongly in recent years, in some instances resulting in extremely large virtual economies, they are likely to remain outside regulatory control.
Published By Datamonitor
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02 Nov 2012 |
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CommentWire
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Datamonitor's Financial Services Consumer Insights survey shows that the fundamental weakness in US savings behavior is a crucial driver of global imbalances. Despite the G20's intention to address the issue of imbalances in the world economy, US saving behavior must see a marked change if global imbalances are to be corrected and the $100 billion US current account deficit is to be paid back.
Published By Datamonitor
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28 Sep 2009 |
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Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Reports and briefs contain analyst driven analysis and opinion covering a specific market or issue.
Opinion and market commentary from Datamonitor's industry experts.
Insight for technology vendors into customer trends and pain points from key business decision makers.
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