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Product title / description
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Pub
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Price |
Report
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This report uses information from Datamonitor's global Financial Services Consumer Insight survey to analyze trends in consumer trust, the impact of this on the day-to-day banking industry and how providers can rebuild trust in their industries.
Published By Datamonitor
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28 Jul 2009 |
$4495
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Report
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The global downturn has changed the saving behavior of consumers, making it necessary to identify people's new saving priorities and ascertain the best ways for competitors to distinguish themselves and their offerings to attract high-value consumers
Published By Datamonitor
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02 Oct 2009 |
$4495
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Report
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Not all consumers have been adversely affected by the global recession. This report examines the Budget-Driven segment and analyzes the implications of their attitudes and behaviours for providers of FS products.
Published By Datamonitor
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24 Nov 2009 |
$4495
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Report
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This report examines the Cautious segment and analyzes the implications of their attitudes and behaviours for providers of FS products.
Published By Datamonitor
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17 Dec 2009 |
$4495
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Social Media in Financial Services 2010 - Save 35%
To take advantage of this offer enter Promo Code DNCR22 when prompted in the checkout
More information
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Report
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Effective communication with customers is vital for FS providers in the thawing economic environment, but they have so far been slow to acknowledge the value of integrating social media into their existing customer relationship strategies.
Published By Datamonitor
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22 Feb 2010 |
$4495
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Report
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New technology, changing values and the economic environment will continue to shape consumer behavior in 2010. Datamonitor has identified 10 trends which FS providers must stay alert to in order to drive their brands forward in 2010 and beyond.
Published By Datamonitor
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05 Mar 2010 |
$4495
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Report
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Efforts to reduce public sector debt, a tentative recovery and an uncertain monetary policy timeframe offer an unstable terrain for European consumers looking to make the best decisions for their finances
Published By Datamonitor
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09 Jul 2010 |
$4495
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Report
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FS providers must utilize all means to engage the jaded consumer. Social media is an exciting medium that opens a new world of possibilities as to how FS providers can market, communicate and interact with their customers
Published By Datamonitor
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26 Nov 2010 |
$3450
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Logging On: Making the Most of the Online Channel - Save 30%
To take advantage of this offer enter Promo Code CWKF18 when prompted in the checkout
More information
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Report
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This report is the second in the global customer experience series, and focuses on the online channel. It assesses the current state of online and mobile banking provision across the world, and discusses likely future developments.
Published By Datamonitor
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21 Jan 2011 |
$5250
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Report
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The branch channel is far from redundant, with the majority of consumers globally continuing to use branches. However, the experience of the branch must move from functional to engaging if FS providers are to increase revenue and satisfy customers.
Published By Datamonitor
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03 Oct 2011 |
$5250
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Reports and briefs contain analyst driven analysis and opinion covering a specific market or issue.
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Opinion and market commentary from Datamonitor's industry experts.
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Track industry events, markets, products, customers, prospects, competitors and partners
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Reports and briefs contain analyst driven analysis and opinion covering a specific market or issue.
Opinion and market commentary from Datamonitor's industry experts.
Insight for technology vendors into customer trends and pain points from key business decision makers.
Business information covering a specific market or issue.