Reports and Briefs on Business Processes in United States

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Type Product title / description Pub Price
Report
Report

Outsourced Home Agents: Virtual Contact Center Hype Gets Reality Check (Strategic Focus)

An in-depth assessment of the potential of the global outsourced home agent market

Published By Datamonitor
25 Nov 2009 $3395
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Report
Report

Procurement Outsourcing - The Next Major BPO Growth Area? (Strategic Focus)

An in-depth look at the procurement outsourcing market, including analysis of the competitive landscape and recommendations on how vendors can increase market share.

Published By Datamonitor
02 Oct 2009 $3395
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