Reports and Briefs on Utilities Retail

Published within

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Type Product title / description Pub Price
Brief
Brief

Adoption of Home Energy Management Systems Restricted by Cost and Control Issues (Analyst Opinion)

Home energy management (HEM) systems are a useful tool for reducing energy use. While HEM allows utilities to remotely manage domestic appliances, it is unclear whether market forces and regulators will permit this to happen.

Published By Datamonitor
29 Jul 2009 $150
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Brief
Brief

Australian residential utility customer behaviour - reacting to the new recessionary environment

This brief examines current consumer attitudes in the Australian B2C energy market.

Published By Datamonitor
27 Aug 2009 $2795
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Brief
Brief

B2B Smart Meter Roll Out: Analysis of Customer Experiences

The installation of smart meters in the British B2B market is set to intensify post-2014. Utilities need to understand how the early adopters are faring with the installation of the units, as any problems will be duplicated on a much wider scale.

Published By Datamonitor
31 Jan 2013 $2900
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Brief
Brief

Benchmarking Energy Retail Products and Services

Innovations and unique selling propositions within the European energy market

Published By Datamonitor
13 Dec 2011 $2900
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Brief
Brief

Best Practice Customer Retention in the British Energy Market

Good practices in customer retention enable utilities to minimize cost despite varied challenges in the energy retail market.

Published By Datamonitor
31 Jul 2012 $2900
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Brief
Brief

Best Practices in Utilities Customer Retention

Strategies for utilities to inspire loyalty in residential customers

Published By Datamonitor
25 May 2010 $2975
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Report
Report

BI and Analytics: Making the Smart Utility Intelligent

How utilities can use business intelligence to extract value from across the enterprise

Published By Datamonitor
25 Jun 2010 $3995
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Brief
Brief

Billing presentment and the changing utility billing landscape

How advanced bill presentment helps utilities manage customer satisfaction before, during and after smart meter deployments

Published By Datamonitor
25 Jun 2010 $1495
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Brief
Brief

Competitive Strategies of Profitable Utilities

This brief examines strategies adopted by various European utilities to drive profitability

Published By Datamonitor
19 Mar 2010 $2795
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Brief
Brief

Consumer attitudes to billing, payment & smart metering in the Australian residential electricity & gas market

This brief investigates the changing attitudes to utility bill payment and smart metering and identifies opportunities for moving customers onto lower-cost billing and payment channels and improving customer relationships.

Published By Datamonitor
21 Sep 2010 $1895
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