Insight on Savings and Investments in South and Central America

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Report
Report

Customer Centric Product Design in Global Financial Services

Customer centric product design is an essential tool for success in an industry that is becoming increasingly shaped by changing consumer needs.

Published By Datamonitor
22 Jun 2011 $5250
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Report
Report

Customer Experience in Branch: Building Best Practice Strategies

The branch channel is far from redundant, with the majority of consumers globally continuing to use branches. However, the experience of the branch must move from functional to engaging if FS providers are to increase revenue and satisfy customers.

Published By Datamonitor
03 Oct 2011 $5250
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Report
Report

Customer Experience in the Online Channel: Building Best Practice Strategies

As the online channel commands an increasing share of customers’ financial activity, it becomes even more crucial for financial services providers to ensure their online customer experience is an asset to their business.

Published By Datamonitor
27 Oct 2011 $5250
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Report
Report

Global Savings Map

This interactive dashboard and accompanying presentation analyzes the global retail savings market. It identifies key trends driving consumer attitudes and behavior, and recommends strategies providers can use to attract different types of saver.

Published By Datamonitor
29 Apr 2013 $3450
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Brief
Brief

HNW Offshore Investments: Booking Center Preferences

An analysis of the performance of key booking centers over time, this report has a particular focus on HNW individuals. In particular it examines the propensity to invest offshore and booking center preferences for more than 20 markets.

Published By Datamonitor
24 Nov 2014 $2795
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Brief
Brief

IND Group Gamification Case Study: Boosting online sales through points, badges and rewards

IND group have launched an online banking platform that incorporates points, badges and rewards to drive customer engagement and encourage advocacy.

Published By Datamonitor
29 Mar 2012 $1295
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Report
Report

Marketing Strategies for Rebranding Financial Services

The financial crisis caused an unprecedented collapse in consumer trust and providers need to rebuild their brands. Datamonitor’s Financial Customer Intelligence framework offers insight into core consumer demands that must be met by the industry.

Published By Datamonitor
21 Jun 2012 $3450
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Brief
Brief

Mass Affluent Investors: Investment Trends

In most wealth markets the mass affluent hold the largest proportion of retail savings and investments, making it important that wealth managers understand which products and services appeal to these investors.

Published By Datamonitor
27 Oct 2014 $1995
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Brief
Brief

Mass Affluent Investors: Sizing the Market Opportunity

In most wealth markets the mass affluent hold the largest proportion of retail savings and investments, making a dedicated mass affluent proposition critical for any wealth manager interested in capturing more assets.

Published By Datamonitor
16 Oct 2014 $1995
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Report
Report

Social Media in Global Financial Services: The Customer as the Advisor

Consumers increasingly turn to fellow customers for advice on their finances. Reduced trust in traditional advice and the growing influence of peer opinions drive the use of social media in the context of advice.

Published By Datamonitor
02 Jun 2011 $5250
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