This report uses data from the global Financial Services Consumer Insight survey to analyze consumer attitudes towards the online channel for borrowing. It provides actionable strategies for how banks can maximise customer take-up.
Datamonitor's monthly retail banking tracker provides a summary and analysis of key events relating to major and innovative players in the retail banking sphere.
Providing direct answers to the questions that are central to developing a customer-centric financial services business, the What Consumers Want series is an essential source of consumer insight at a country- and product-specific level.
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