Published within
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Product title / description
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Pub
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Price |
Report
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Gain a deep insight into the credit card customer in 21 countries, to see what cards they have and how they use them. Identify customers looking to switch cards, and see exactly which product and service features will win their business.
Published By Datamonitor
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07 Mar 2013 |
$5250
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Report
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Customer centric product design is an essential tool for success in an industry that is becoming increasingly shaped by changing consumer needs.
Published By Datamonitor
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22 Jun 2011 |
$5250
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Report
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The branch channel is far from redundant, with the majority of consumers globally continuing to use branches. However, the experience of the branch must move from functional to engaging if FS providers are to increase revenue and satisfy customers.
Published By Datamonitor
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03 Oct 2011 |
$5250
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Report
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As the online channel commands an increasing share of customers’ financial activity, it becomes even more crucial for financial services providers to ensure their online customer experience is an asset to their business.
Published By Datamonitor
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27 Oct 2011 |
$5250
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Report
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The financial crisis caused an unprecedented collapse in consumer trust and providers need to rebuild their brands. Datamonitor’s Financial Customer Intelligence framework offers insight into core consumer demands that must be met by the industry.
Published By Datamonitor
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21 Jun 2012 |
$3450
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Report
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Consumers increasingly turn to fellow customers for advice on their finances. Reduced trust in traditional advice and the growing influence of peer opinions drive the use of social media in the context of advice.
Published By Datamonitor
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02 Jun 2011 |
$5250
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Report
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The Authenticity consumer trend in Financial Services is highly in demand post-downturn as consumers seek out honest and open services and products from providers with proven experience.
Published By Datamonitor
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24 Sep 2010 |
$4495
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Report
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The desire for protection and a need for safety is driven by uncertainty and stress. Trust lost as a result of the global downturn means consumers no longer trust their FS providers to offer financial safety; this lost trust must be restored.
Published By Datamonitor
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08 Dec 2010 |
$3450
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Report
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As a result of the global financial downturn consumers are increasingly streamlining their lifestyles, leading to them looking for time-saving features; FS providers can meet this consumer demand through targeting the Convenience Megatrend.
Published By Datamonitor
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10 Nov 2010 |
$3450
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Report
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Traditional marketing practices are becoming less effective as consumers are overexposed to marketing messages and technology gets better at blocking these out. Social media offers the opportunity to increase the impact of marketing for FS providers.
Published By Datamonitor
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29 Nov 2011 |
$5250
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Reports and briefs contain analyst driven analysis and opinion covering a specific market or issue.
Opinion and market commentary from Datamonitor's industry experts.
Insight for technology vendors into customer trends and pain points from key business decision makers.
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