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Pub
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Price |
Brief
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This case study explores the success of Zurich HelpPoint in delivering a customer-centric strategy through the use of consumer feedback to design a strategy which addressed the needs of customers.
Published By Datamonitor
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04 Jul 2011 |
$1295
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Brief
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YES Bank was a late entrant to the crowded privately-owned banking sector in India. Despite this, it has had huge success in positioning itself competitively through its technologically innovative approach and knowledge focused strategy.
Published By Datamonitor
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25 Aug 2009 |
$4495
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Brief
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This case study explores Wonga’s provision of online, flexible, short-term loans. These automated loans are convenient to the consumer and they offer transparency for those needing to borrow money over a short period of time.
Published By Datamonitor
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30 Apr 2012 |
$1295
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Report
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Successfully moving current account customers from a free-if-in-credit model to a fee-based packaged account is a critical challenge for retail banks in the UK.
Published By Datamonitor
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15 Mar 2012 |
$3450
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Brief
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Providing direct answers to the questions which are central to developing a customer-centric financial services business, the What Consumers Want series is an essential source of consumer insight at a country- and product-specific level.
Published By Datamonitor
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03 Aug 2011 |
$1295
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Brief
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Providing direct answers to the questions which are central to developing a customer-centric financial services business, the What Consumers Want series is an essential source of consumer insight at a country- and product-specific level.
Published By Datamonitor
|
25 Aug 2011 |
$1295
|
Brief
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Providing direct answers to the questions which are central to developing a customer-centric financial services business, the What Consumers Want series is an essential source of consumer insight at a country- and product-specific level.
Published By Datamonitor
|
31 Aug 2011 |
$1295
|
Brief
|
Providing direct answers to the questions which are central to developing a customer-centric financial services business, the What Consumers Want series is an essential source of consumer insight at a country- and product-specific level.
Published By Datamonitor
|
25 Aug 2011 |
$1295
|
Brief
|
Providing direct answers to the questions which are central to developing a customer-centric financial services business, the What Consumers Want series is an essential source of consumer insight at a country- and product-specific level.
Published By Datamonitor
|
26 Aug 2011 |
$1295
|
Brief
|
Providing direct answers to the questions which are central to developing a customer-centric financial services business, the What Consumers Want series is an essential source of consumer insight at a country- and product-specific level.
Published By Datamonitor
|
30 Aug 2011 |
$1295
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Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Reports and briefs contain analyst driven analysis and opinion covering a specific market or issue.
Opinion and market commentary from Datamonitor's industry experts.
Insight for technology vendors into customer trends and pain points from key business decision makers.
Business information covering a specific market or issue.