Latest Intelligence in United Kingdom

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Type Product title / description Pub Price
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M&S turns on style, but can it turn on customers?

Last night M&S hosted its much-anticipated autumn/winter clothing preview, the first ranges designed under the direction of the new clothing team, and perhaps Marc Bolland's last attempt at turning its general merchandise arm of the business back to growth after seven consecutive quarters of sales decline.

Published By Datamonitor
16 May 2013
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RBS's IT investment will reduce customer switching

RBS has committed an additional GBP450m in IT spending to repair its crumbling infrastructure. The move reduces the risk of the occurrence of future service failures and the threat posed by new account switching rules.

Published By Datamonitor
16 May 2013
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Customer loyalty will save The Co-operative Bank

The Co-operative Bank has made headlines frequently in the past year due to a number of setbacks. However, the bank benefits from high levels of customer loyalty and as long as it can reassure customers that it is still able to deliver on core values, The Co-operative Bank is likely to emerge from this unfortunate series of events unscathed.

Published By Datamonitor
15 May 2013
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Post Office current accounts miss the mark

The Post Office has announced details of its three new current accounts. However, two of these accounts charge a monthly fee, and not one offers anything out of the ordinary. With other providers offering more valuable incentives to switch, the Post Office will be hard pressed to gain significant numbers of new customers.

Published By Datamonitor
14 May 2013
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Wunelli and SSP bet on the mass market

In the burgeoning telematics space Wunelli and SSP have partnered to launch a smartphone-based product targeting the mass market. The simplicity of such a solution will appeal to consumers, but data quality issues could limit the benefits to insurers.

Published By Datamonitor
14 May 2013
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007 comes to physical video's rescue

The British Video Association has revealed that total video sales were up 10.1% in Q1 2013, with physical increasing by 7.2%. This goes against the trend of continued decline, but should only be seen as a minor - and artificially inflated - fillip rather than a recovery, with digital (including streaming) continuing to gain ground at a rapid rate (55.1% over the same quarter a year ago).

Published By Datamonitor
14 May 2013
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Supermarkets' rise presents opportunities for insurers

Supermarkets are becoming serious players in financial services and thus offer opportunities to insurers. Supermarkets and insurers can partner to build on retailers' credit card and loyalty program successes to improve insurance offering features and price, based on retailers' rich customer data and insight.

Published By Datamonitor
14 May 2013
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Opportunity as buy-to-let lending rises

As the buy-to-let mortgage market grows in strength, demand for landlord insurance is expected to increase in 2013. However, to reap the benefits insurers must make effective use of relationships with mortgage advisors and brokers.

Published By Datamonitor
13 May 2013
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Barclaycard gambles on daily deals

Barclaycard's plans to launch a new Bespoke Offers service in the UK daily deals market is a tactical move by the bank to tap into the growing popularity of payment companies working with merchants to offer consumers more innovative deals using new technologies to promote consumer loyalty. The move, if successful, could see the bank go head-to-head with major daily deals provider Groupon.

Published By Datamonitor
11 May 2013
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Buy-to-let still a good bet

Impressive figures for buy-to-let lending highlight the fact that this remains an area of high growth potential. The factors driving lending growth will be evident for some time to come, making buy-to-let a key sector for providers, particularly mutuals, which have the capacity to increase their lending.

Published By Datamonitor
10 May 2013

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