Opinion on Payments

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Chinese consumers are ready for mobile payments, but the ecosystem faces familiar challenges

According to Datamonitor's 2012 Financial Services Consumer Insight Survey, a staggering 81.7% of Chinese consumers are interested in gaining the ability to pay for things in shops using their mobile phones. This compares to only 49.0% of UK consumers, and a low of 36.2% among Dutch consumers.

Published By Datamonitor
19 Oct 2012
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Collaboration key in the mobile wallet wars

In most countries, banks, telcos, and online providers are fighting for a piece of the mobile wallet space. However, in Turkey and New Zealand competing players have banded together to establish a national mobile wallet scheme.

Published By Datamonitor
09 Jul 2015
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MasterCard snaps up app for kids

Realizing the importance of ingraining brand awareness and loyalty early on, MasterCard has broadened its customer focus to the kids segment with the acquisition of Diin in Brazil.

Published By Datamonitor
29 Apr 2015
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Visa hedges its authentication bets

Visa's move to invest in a geolocation confirmation service soon after the release of its Visa Transaction Advisor service signals that the future of payment security lies in both multi-factor and risk-based authentication.

Published By Datamonitor
18 Feb 2015
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Australian banks set for Apple Pay showdown

With MasterCard and Visa planning to introduce tokenization in Australia later in 2015, conditions would seemingly be perfect for Apple Pay. However, negotiating a cut of merchant service fees with Australian banks will not be as easy as it was in the US.

Published By Datamonitor
12 Feb 2015
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Visa Europe brings contactless to UK soaps

Although ownership and awareness of contactless payment cards continue to rise, a sizable number of UK consumers are either choosing not to use their cards or don't want one. Visa Europe looks to tackle this in its recent partnership with ITV.

Published By Datamonitor
02 Feb 2015
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Understanding the empowered consumer is critical to success

Consumers are now at a stage of information parity with financial services providers, but the key driver in capturing and retaining the empowered consumer will be the relevance of propositions.

Published By Datamonitor
21 Jan 2015
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Mobile key to capturing the "always on" consumer

Consumer expectations of the financial services industry continue to rise; the successful players in 2015 will be those that can effectively meet these needs.

Published By Datamonitor
19 Jan 2015
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Microsoft cautiously taps digital currency opportunity

Microsoft's move to accept Bitcoin payments is a proactive endeavor to tap into the growing awareness of digital currencies. However, for a number of reasons it is unlikely that such payment options will become widely used in the near term.

Published By Datamonitor
15 Dec 2014
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Mexican consumers driven by comfort online

As an online payment tool, cash continues to account for a sizable portion of online purchases in Mexico. Payment providers need to emphasize comfort and convenience to drive greater electronic payment adoption.

Published By Datamonitor
10 Dec 2014

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