Latest Intelligence in Asia-Pacific

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CommentWire
CommentWire

Credit cards: Australian consumer survey offers insight

A Datamonitor survey has revealed that 9% of Australian credit card customers admit to only managing the minimum payment each month, while almost a quarter admit to buying items they can't afford with their card. Credit card providers therefore need to be careful selecting who to offer credit, and be transparent in communicating associated costs.

Published By Datamonitor
24 Jan 2008
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Expert View

Big data is not the big solution

Big data can provide information on consumer behavior but doesn't provide the insight into motivations and attitudes required for customer engagement and satisfaction.

Published By Datamonitor
08 Jul 2013
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Chinese consumers are ready for mobile payments, but the ecosystem faces familiar challenges

According to Datamonitor's 2012 Financial Services Consumer Insight Survey, a staggering 81.7% of Chinese consumers are interested in gaining the ability to pay for things in shops using their mobile phones. This compares to only 49.0% of UK consumers, and a low of 36.2% among Dutch consumers.

Published By Datamonitor
19 Oct 2012
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Offering 'one size fits all' savings products in Asia Pacific is a recipe for failure

Datamonitor's Financial Services Consumer Insight survey has shown that consumers in Asia Pacific defy being pigeonholed by saving providers, revealing diverse product tastes, saving methods and plans for the future. Financial services providers must appreciate the unique savings culture of their target market and the variety of preferences if they are to successfully build wallet share.

Published By Datamonitor
04 Nov 2009
CommentWire
CommentWire

US saving culture: the source of all problems?

Datamonitor's Financial Services Consumer Insights survey shows that the fundamental weakness in US savings behavior is a crucial driver of global imbalances. Despite the G20's intention to address the issue of imbalances in the world economy, US saving behavior must see a marked change if global imbalances are to be corrected and the $100 billion US current account deficit is to be paid back.

Published By Datamonitor
28 Sep 2009
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Amex piggybacks into Chinese mobile payments

For foreign providers to gain traction in China's vast mobile payments market, they need to replicate American Express's strategy by forming partnerships with local players.

Published By Datamonitor
15 Oct 2014
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Banks are losing the wallet war

Banks must step out from the shadows and command greater control of mobile wallets if they are to maintain their customer-facing relationships.

Published By Datamonitor
08 Oct 2014
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Wearables beat mobile on convenience

Mobile payments have yet to take off and the next big thing for NFC is already right around the corner.

Published By Datamonitor
24 Sep 2014
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Apple's Sun Tzu moment with UnionPay

Apple has carefully planned its foray into the mobile payments arena. The tech giant's deal with China UnionPay shows that in the battle to win the mobile payments race, relationships are just as important as technology or first-mover advantage.

Published By Datamonitor
23 Sep 2014
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Alipay poised for global acceptance

The strength of the Chinese e-commerce market is pushing e-tailers around the world to accept Alipay, which will eat into the market share of established online payments players.

Published By Datamonitor
18 Sep 2014

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