Reports and Briefs on Financial Services in United States

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Type Product title / description Pub Price
Report
Report

10 Consumer Trends for Financial Services Providers in 2010 and Beyond

New technology, changing values and the economic environment will continue to shape consumer behavior in 2010. Datamonitor has identified 10 trends which FS providers must stay alert to in order to drive their brands forward in 2010 and beyond.

Published By Datamonitor
05 Mar 2010 $4495
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Report
Report

2012: Trends to Watch in UK Retail Banking

This report provides an overview of the most significant banking developments of 2011 and identifies 10 of the most important trends that will shape the retail banking market in 2012, to which providers will need to respond and adapt.

Published By Datamonitor
07 Mar 2012 $3450
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Brief
Brief

American Express Case Study: Rewarding loyalty through social media

American Express’s comprehensive and innovative social media strategy is aimed at increasing customer loyalty while at the same time gaining valuable user information. Using a rewards based system AmEx has engaged consumers across numerous platforms.

Published By Datamonitor
07 Jun 2012 $1295
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Brief
Brief

Aviva Case Study: Tell Us Your Story

Aviva's Tell Us Your Story marketing campaign is an innovative approach to reengaging consumers with the long term savings and insurance market, which players in all other areas of FS can draw inspiration from.

Published By Datamonitor
29 Jul 2010 $1695
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Report
Report

Best Practice Customer Acquisition Strategies in Banking

The acquisition of customers is vital in order for banks to grow their business. This report examines the approach of the top five UK banks, alongside global best practice, in order to identify successful acquisition strategies.

Published By Datamonitor
01 Oct 2012 $3450
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Report
Report

Branching Out: Rebuilding Value in the Branch Channel

This report is the first in the global customer experience series, and looks at the branch channel. It examines the latest developments in branch networks, and assesses future prospects for branches in a multi-channel environment.

Published By Datamonitor
15 Jun 2010 $4495
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Brief
Brief

Chase Case Study: Innovative Customer Retention in the Cards Market

The introduction of Chase's Blueprint campaign - an offering which allows consumers to take control of their finances and pay debt faster - has injected the credit card industry with some much needed innovation in terms of retaining the consumer.

Published By Datamonitor
08 Jun 2010 $1695
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Report
Report

Consumer Attitudes to Borrowing Online

This report uses data from the global Financial Services Consumer Insight survey to analyze consumer attitudes towards the online channel for borrowing. It provides actionable strategies for how banks can maximise customer take-up.

Published By Datamonitor
02 Oct 2009 $4495
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Report
Report

Consumer Attitudes to Online Current Accounts

This report uses data from the global Financial Services Consumer Insight survey to analyze consumer attitudes towards the online channel for current account transactions. It provides actionable strategies for how banks can maximise customer use.

Published By Datamonitor
02 Oct 2009 $4495
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Report
Report

Consumer Attitudes to Online Payments

Drawing on Datamonitor's Financial Services Consumer Insight survey, this report provides detailed online payment market data as well as deep analysis of the drivers of consumer choice and actions for card issuers on capturing greater market share.

Published By Datamonitor
27 Nov 2009 $4495
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