Latest Intelligence on Financial Services in North America

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Wells Fargo's new ATMs will boost customer goodwill

The US bank Wells Fargo is rolling out a network of new ATMs that will present a tailored interface to each customer based on their previous usage patterns, and will include one-touch access to their most used requests. This development will add value to what is an often overlooked channel and should improve customers' perceptions of the bank.

Published By Datamonitor
28 Feb 2013

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