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UK Consumer Satisfaction Index 2010: Food & Grocery
EXECUTIVE SUMMARY
About CSI
SUMMARY OF FINDINGS
Summary of Findings – Food & grocery
SYNOPSIS AND COMPARATIVES
Synopsis and Comparatives – Food & grocery
RANKINGS
Overall ranking – Food & grocery
Winners since last year – Food & grocery
Losers since last year – Food & grocery
Ranking for range – Food & grocery
Ranking for price – Food & grocery
Ranking for convenience – Food & grocery
Ranking for quality – Food & grocery
Ranking for service – Food & grocery
Ranking for ambience – Food & grocery
Ranking for facilities – Food & grocery
Ranking for layout – Food & grocery
TABLES
Table: Food & grocery highest scoring retailers overall and by factor 2009 & 2010
Table: CSI comparatives between food & grocery and all retail 2010
Table: Retailers ranked by overall CSI score 2005-2010
Table: food & grocery retailers with the most significant gains in overall CSI score 2010
Table: Retailers with the most significant gains in CSI ranking in food & grocery 2010
Table: food & grocery retailers with the most significant losses in overall CSI score 2010
Table: Retailers with the most significant losses in CSI ranking in food & grocery 2010
Table: Retailers ranked by CSI score for range 2005-2010
Table: Retailers ranked by CSI score for price 2005-2010
Table: Retailers ranked by CSI score for convenience 2005-2010
Table: Retailers ranked by CSI score for quality 2005-2010
Table: Retailers ranked by CSI score for service 2005-2010
Table: Retailers ranked by CSI score for ambience 2005-2010
Table: Retailers ranked by CSI score for facilities 2005-2010
Table: Retailers ranked by CSI score for layout 2005-2010
FIGURES
Figure: Yearly overall score comparatives, food & grocery and all retail 2005-2010
Report
Published by
Datamonitor
Published on
21 Jan 2010
Product code
DMVT0577
Pages
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