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Type Product title / description Pub Price
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Older customers: gap in the insurance market

When unable to offer motor or travel insurance to older customers, insurers now have to refer these clients to a specialist broker service. It is good news that customers can be directed to a relevant service; however, this also indicates that there is a gap in the market for motor and travel insurance for older customers.

Published By Datamonitor
18 Apr 2013
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Chinese property regulations may harm foreign players

Stringent property regulations are expected to see demand for real estate drop significantly in China, supporting a shift of HNW assets into alternative investments. Being limited to the more basic investment products, this development will make it even harder for foreign private banks to compete in the Chinese market.

Published By Datamonitor
17 Apr 2013
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Expert View

Key factors affecting B2B customer renewal decisions

B2B power consumers base their renewal decisions on a wide range of factors, with product, billing, and account management experiences all playing their part. There are tangible differences between parts of the customer lifecycle customers are less satisfied with, even if they are highly likely to renew, showing that they place less importance on these parts.

Published By Datamonitor
17 Apr 2013
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Expert View

Are we on the cusp of a shift toward greater use of cellular technologies in smart metering?

Consumers Energy (CE) has become the poster child of cellular smart meter deployment by bucking the trend of using utility built private networks to link individual meters to its head end system.

Published By Datamonitor
17 Apr 2013
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Wells Fargo branches: less is more

Wells Fargo is launching a smaller mini-branch format that will allow it to operate in areas where normally sized branches are unviable. Reducing branch size will result in significantly lower operating costs. This means that banks can continue to keep branches - still a vital acquisition tool - despite the continuing migration of customers to digital channels.

Published By Datamonitor
17 Apr 2013
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UBS Brazil: crunch time

UBS finally received a banking license and approval to take over Link Investimentos in early 2013 after an arduous two year wait. Now sources at the bank suggest it is cutting non-wealth management staff. 2013 is becoming a crunch year for UBS to cement its local presence.

Published By Datamonitor
17 Apr 2013
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Lloyds Banking Group recruits commercial experience

The recruitment of Craig Thornton - who has experience as Aviva's UK commercial director - as Lloyds Banking Group's head of general insurance operations suggests it intends to increase its presence in the underexploited SME market. With its commercial lines being underwritten by Allianz, Lloyds is well-placed to push into this market.

Published By Datamonitor
17 Apr 2013
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Switzerland sticks to bank secrecy, for now

Switzerland is resisting pressure from the EU and says it will not follow Luxembourg in abandoning bank secrecy. The fact that the country eventually, albeit reluctantly, signed a FATCA agreement with the US indicates that if Switzerland wants to survive as an offshore financial center it will eventually have to accommodate EU demands for greater transparency.

Published By Datamonitor
17 Apr 2013
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New alcoholic drinks review: branding and flavor innovation target the youth crowd

This month's rundown of novel alcoholic drinks launches looks at how younger alcohol drinkers are being targeted by wine, beer, and spirits manufacturers through novel flavors and branding. Meanwhile, cucumber has emerged as a refreshing new player on the flavored alcoholic beverages scene.

Published By Datamonitor
16 Apr 2013
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French thermal generation capacity closures gather pace

E.ON France and GDF Suez are closing oil and gas powered generation plants in France. Gas generation suffers from narrow spark spreads, lower load factors due to competition from renewables, and reduced demand. Although coal remains the cheaper fuel source, it too faces growing exposure to the price of carbon and environmental legislation.

Published By Datamonitor
16 Apr 2013

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