Opinion on Financial Services

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Type Product title / description Pub Price
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Lloyds partners with Newcastle University

Lloyds Banking Group has partnered with Newcastle University's Computing Science department to create digital solutions that improve engagement with younger consumers.

Published By Datamonitor
01 May 2015
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Mobile enthusiasts: risky but rewarding

Mobile enthusiasts - consumers who use mobile banking everyday - are a rewarding and lucrative segment for banks to target. However, these consumers are very demanding, meaning that banks must lavish plenty of care and attention on them.

Published By Datamonitor
30 Apr 2015
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Insurance market ripe for disruption

The benchmark for customer services and experiences is ever rising. Lagging behind in innovation, insurers need to consider and adapt to the inevitable impact of disruptive new players, approaches, and consumer needs in the market.

Published By Datamonitor
30 Apr 2015
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MasterCard snaps up app for kids

Realizing the importance of ingraining brand awareness and loyalty early on, MasterCard has broadened its customer focus to the kids segment with the acquisition of Diin in Brazil.

Published By Datamonitor
29 Apr 2015
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SMEs without insurance risk legal woes

Many SMEs still do not understand they are legally obligated to hold certain types of insurance, which leaves them vulnerable to costly mistakes. The insurance industry must do more to educate business start-ups and ensure they buy the right cover.

Published By Datamonitor
28 Apr 2015
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Barclays aims for loyalty with Blue Rewards

Barclays' new rewards program Barclays Blue Rewards offers cashback to holders of its current accounts and other products. This is likely to prove more effective at retaining existing customers than acquiring new ones.

Published By Datamonitor
24 Apr 2015
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Rabobank's success with gamification lite

It can be difficult to offset the seriousness of financial services through gamification. Recognizing this, Rabobank has focused on empowering customers with knowledge through "subtle gamification."

Published By Datamonitor
24 Apr 2015
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Self-directed investors still need help

The mass affluent segment is believed to be the primary target group for robo-advisors and brokerage platforms. But some HNW individuals also opt to self-direct. The key is to develop a successful strategy when approaching them.

Published By Datamonitor
23 Apr 2015
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Analyst interview: The Global Wealth Market in 2015

Senior Analyst Bartosz Golba has recently been working on our "The Global Wealth Market in 2015" report. Here we ask him more about what he discovered and the key trends to look out for over the course of the year.

Published By Datamonitor
23 Apr 2015
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LGBT wealth in China: an untapped opportunity

Due to the sheer size of China's mass affluent population wealth managers need to implement more refined strategies to narrow in on desirable segments, such as the country's lesbian, gay, bisexual, and transgender (LGBT) community.

Published By Datamonitor
23 Apr 2015

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