Opinion on Financial Services

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Type Product title / description Pub Price
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Banks must simplify overdraft charges

The UK overdraft market has seen declining lending volumes for a number of years due to falling customer use and a tougher regulatory stance. Banks must simplify overdraft charges to reverse this trend.

Published By Datamonitor
08 Aug 2014
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TfL no game-changer for contactless

Transport for London (TfL)'s decision to open its closed-loop transport payments system to other contactless form factors will have a minimal impact on wider UK contactless acceptance.

Published By Datamonitor
06 Aug 2014
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Westpac engages mobile users with augmented reality

From September 2014, Westpac's mobile app users will be able to view account information just by holding their bank card in front of their smartphone's camera. This technology could make financial management much more engaging for consumers.

Published By Datamonitor
06 Aug 2014
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Mass affluent programs key in Germany

HNW entrepreneurs are big business for wealth managers in Germany. However, building relationships early on during the wealth accumulation phase is key in the increasingly competitive wealth market.

Published By Datamonitor
06 Aug 2014
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Mortgage providers left vulnerable

While banks and building societies have become much more cautious since the crash of 2008, they remain vulnerable to mortgage customers without insurance in place.

Published By Datamonitor
05 Aug 2014
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Santander's monthly fees a winner

There may be a future for fee-charging current accounts after all. Santander's recent customer acquisition success proves that consumers are willing to pay for their current account if they feel they are getting good value.

Published By Datamonitor
01 Aug 2014
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Consumer focus needed in travel insurance

UK travel insurers need to increase their focus on consumer needs in order to differentiate their offerings, improve customer satisfaction, and tap into unexploited parts of the market.

Published By Datamonitor
01 Aug 2014
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More clarity on driving abroad needed

There is ongoing confusion among UK drivers as to what their car insurance cover is when they travel abroad. Insurers should use this as an opportunity to promote their car insurance products and services, while at the same time educating drivers.

Published By Datamonitor
31 Jul 2014
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Singapore moves to protect investors

The Monetary Authority of Singapore has released a consultation paper on proposals to improve investor protection, which will strengthen confidence in the market over the long term.

Published By Datamonitor
30 Jul 2014
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RBS turns the corner

RBS's surprise doubling in profits in the first half of 2014 is the first real sign that the UK bank has come through the worst of the crisis. It also gives RBS a strong platform from which to relaunch its consumer proposition.

Published By Datamonitor
30 Jul 2014

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