Introduction
The UK Industrial and Commercial energy sector continues to rapidly evolve with energy buyers increasingly looking to flexible contracts and other sophisticated products. This brief offers a comprehensive analysis of this process of evolution, based on the UK's most comprehensive survey of Major Energy Users
Scope of this research
- Investigation of how many buyers have renewed or switched supplier
- Analyse buyers' preferred contract type and length
- Determine the reasons why buyers' choose these purchasing strategies
- View how switched suppliers satisfaction compares to buyers' who have renewed contracts
Research and analysis highlights
Over 75% of buyers renewed contracts with their current supplier
Over 75% of buyers renewed contracts with their current supplier
With the exception of some specialist suppliers, retained and new buyers have similar levels of satisfaction
Key reasons to purchase this research
- Understand power and gas buyers reasoning for choosing their purchasing strategy
- Understand how power and gas buyers intend to purchase when their current contract expires
- Understand if energy suppliers switching supplier, and those that renew, have different levels of satisfaction